Jewelry FAQs

Whatever color you are drawn to! People tend to think – Sapphires and Aquamarines may look best on a blond or emeralds may look better on a redhead, however, jewelry always shines brightest on the one who feels most comfortable in what they are wearing.

It is best to store your jewelry in a dry, room temperature climate. You don’t want to expose your pieces to moisture or extreme weather conditions for long amounts of time. Typically, a soft pouch or jewelry box would be ideal for your jewelry pieces.

The best way to clean jewelry at home is with a jewelry cloth. If you can visit the Valobra boutique, we can offer a more extensive cleaning with special tools, in most cases free of charge.

Try to have your everyday pieces cleaned every 3-6 months, wiping with a jewelry cloth in-between visits. For pieces you do not wear every day, yearly cleanings should suffice.

Usually tarnishing only occurs with silver, brass, or other low-quality materials. If your piece is gold or platinum, you need not worry about tarnishing! But try to remove your pieces if you are going swimming (fresh or saltwater) or when you are showering, to ensure longevity of your pieces.

You can insure pieces either with your home insurance policy or with an accredited and trusted company like Jewelers Mutual.

When your jewelry is bought at Valobra we have a lifelong warranty for cleanings and general maintenance.

Custom-designed jewelry is pieces that are made in small batches, or that are one of a kind. Sometimes custom design means that only one piece was made of its kind, or a very small quantity was made.

If you would like to custom design a piece with Valobra Master Jewelers, please contact our boutique for a consultation appointment where we can walk you through the process hopefully design a piece for you.

Custom-designed pieces have a very large range of prices. Things to consider when trying to determine a price are, do you have all the materials, or will we be supplying all-new material? How fast do you need the custom piece? Would you like diamonds on the custom piece? Etc.

Jewelry is appraised by our in-house appraiser out of our New Orleans boutique.

The cost of a jewelry appraisal depends on the value of the piece, typically an appraisal will start at $125, but please contact Valobra Master Jewelers for more detailed information.

The cost of a jewelry repair will always depend on the nature of the repair. Most repairs will start at $70 and will increase from there depending on what needs to be done.

The standard necklace length is 16 or 18 inches depending on where you want it to lay.

Ring sizes vary per finger for most people, so there is not one standard size. Men and women have different sizes for every finger!

You can find out your ring size by visiting our boutique for a fitting.

We can measure your wrist in our boutique, and to do this we use a soft tape measurer and go by inches.

Typically, people with very sensitive skin/ears comfortably enjoy 18kt gold for the material of their earrings.

Some jewelry turns skin back because gold is mixed with other materials to achieve the 18kt/14kt element, the materials that typically react with alloy in your skin are sulfur and chlorine.

We specialize in repurposing family heirloom jewelry and can create the piece or your dreams or something that can be further passed down for generations. We would be happy to set a consultation appointment with you to discuss details of your custom repurposing.

We can replicate a piece of jewelry very well if we have the piece of jewelry, or a photo of the piece in question.